Office Hours
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking
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Pam Williams
Office Hours
Address
Tampa, FL 33625
Next to Racetrac
Office Hours
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking
Would you like to create a personalized quote?
Office Info
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking
Office Info
Simple Insights®
Rideshare accident: What should drivers do after an accident
Rideshare accident: What should drivers do after an accident
Crashed while driving for Uber/Lyft? Learn tips on how to handle the rideshare claim process, what info you need & which coverage applies based on your app status.
Car maintenance tasks you can do yourself
Car maintenance tasks you can do yourself
To combat auto repair costs that keep climbing, some auto maintenance can be done at home. Here are ones that are usually do-it-yourself.
Top reasons to add an accessory dwelling unit to your home
Top reasons to add an accessory dwelling unit to your home
Look at the rising trend of accessory dwelling units and check out tips to help you decide if one of these small homes is right for your big plans.
Social Media
Viewing team member 1 of 4
Ilka Santos
Account Representative
License #D017702
Originally from Puerto Rico, I now call Wesley Chapel, FL, home. I began my journey in the insurance industry in February 1997 as a Licensed Account Representative. Now I care for our customer at Pam Williams Insurance Agency. Fluent in both English and Spanish, I am passionate about helping customers find the right coverage for their unique needs.
One of my favorite aspects of insurance is life insurance—what I consider the last love letter we leave to our loved ones. I take pride in guiding families through these important decisions with care and understanding.
Outside of work, I cherish spending time with my family, reading, watching TV, and cooking. My greatest joy is doting on my two puppies, Bella and Luna
I am thrilled to continue serving customers at Pam Williams Insurance alongside Pam and our wonderful team. I look forward to helping you with all your insurance needs!
Viewing team member 2 of 4
Jer'ree Gaines
Marketing Associate
License #A139766
As a Representative at Pam Williams Insurance Agency, I bring over three decades of experience in the insurance industry, having started my career with a State Farm Agency in Tampa, FL in 1989. I am passionate about helping individuals and businesses find the right coverage to protect what matters most. I take pride in building lasting relationships with my customers through attentive service, expert guidance and a genuine commitment to their needs. I'm here to make the insurance process straightforward and stress-free. Outside of work, I enjoy traveling with my husband, Darren, baking, and spending quality time with our three adult children and our beloved fur-baby, Roxy."It’s my pleasure to assist you with your Auto, Home, Life, and Health insurance needs, ensuring you feel confident and protected."
Viewing team member 3 of 4
Laurie Ellston
Team Leader
License #A284571
Licensed since 1990, I bring over three decades of experience in selling life, auto, home, and business insurance. I am passionate about helping find the right coverage to protect what matters most. I have received the Outstanding Achievement Award for life insurance 4 years in a row and recently received a Fierce Advocate award for attention to detail, timely responses, positive attitude and solution oriented.
Outside of work, my favorite pastime is spending quality time with family and friends, especially my three beautiful grandchildren who live close by.
It is truly a blessing to be part of Pam Williams State Farm Insurance, where I am committed to serving our community with care and dedication.
Viewing team member 4 of 4
Shannon Schlafer
License #W886384
Hi I'm Shannon Schlafer. I was born and raised in North Carolina, and I still call the Tarheel State my home. I began working on the insurance industry in 2019. In 2020, I began working for State Farm in a local agent's office in North Carolina. This is where I really began to fall in love with insurance and educating our insureds about what insurance can do to protect them and their families. In 2022 I was presented with the opportunity to change roles within State Farm and support our agents throughout the country by assisting their in-office team members with their administrative needs. Pam Williams was the first agent I began working for in this new role and I have loved every minute of working with her team and her customers.
When I'm not working, I enjoy spending time with my husband of 23 years, my two adult daughters, my grandson and our 3 wonderful pups! I also enjoy serving at our church, restoring furniture and traveling.