State Farm® Insurance Agent Pam Williams

"Ilka, the best agent ever. Always knowledgeable and ready to help you. I recommend her 100%"

"Our family has been working with Ilka and Pam at their State Farm office for more than 20 years. Ilka is our go-to person with everything that needs real insurance advice, from our house to car insurances and everything in between. We listen to her advice, it is always honest, realistic, she is extremely knowledgeable in what the market offers. She keeps in touch in a timely manner and makes the whole experience very agreeable, investing her time educating us with our many questions. Bottom line, there is a reason that we have working together for more than 20 years! and keep counting. Very feel very satisfied with their support in this arena."

"Ilka ,excelente servicio y amabilidad ,sin duda la recomiendo 100% .Profesional y disponible a ayudarte siempre …."

"Grateful for the Pam Williams Office. Especially for Ilka! She stays in touch and on top of everything for my policy. I’ve been insured with them for over 4 years & am pleased with their services!"

"After a lengthy process of trying to find insurance for a house in Florida, I was referred to Pam Williams agency. The associate who helped me with the process, Jer'ree, was very professional and knowledgeable and went above and beyond to help me get the right product in a timely way to meet my closing deadline. She has since been of great help in fixing an issue. Kudos to Jer'ree and the agency on a whole. I would highly recommend to family and friends!"

"Jerree is always so patient and knows her product inside and out. I got great service and saved money on an auto policy which also gave me more coverage for less money. I especially love the personal touch the whole office extends."

"I had such a great experience working with Jer'ree Gaines at the State Farm Tampa Office. She was incredibly kind, helpful, and knowledgeable as she guided me through finding affordable auto insurance for both myself and my son. Jer'ree really took the time to listen to our needs and made the entire process smooth and stress-free. She also told us about several helpful discount programs we qualified for—like a good student discount for my son and a safe driving discount through an online program and app for young drivers. Her pleasant attitude, patience, and professionalism made all the difference. I'm so grateful for her support and highly recommend working with Jer'ree if you're looking for someone who truly cares and knows her stuff. If you're looking for someone smart and kind who will go the extra mile to help you understand your options and save money, Jer'ree is the person to call! Thank you Jer'ree! You're an asset to State Farm and have now made me a loyal customer."

"I recently purchased auto and home insurance with State Farm. Jer'ree, my agent, is truly amazing. She is so patient with me because I tend to ask a million questions. Jer'ree is extremely knowledgeable and truly takes care of her clients. I have already referred her to my in laws and will continue to refer her to everyone I know. She takes great care of everyone and is very responsive. Thank you Jer'ree for all you do."

"I have been a client of Pam Williams State Farm for 30 years and I could not be happier with any other insurance agency! Pam, Ilka and the entire team have provided me with the best options for my home, car, business, life and hospitalization over the years and through life changes. With Pam Williams State Farm you can rest assured that all of your needs will be taken care of."

"Ilka has made the process of renewing and changing insurances super easy! I would be lost without her! She is so helpful and gives the client peace of mind."

"Door is locked at 4:37pm when the time states open till 5pm, so the service must be aweful."

"I recently purchased an auto insurance policy, and I couldn’t be happier with the experience, thanks to Dalis! She was incredibly knowledgeable and took the time to walk me through every detail of the policy. Dalis made sure I fully understood my coverage options and answered all my questions with patience and clarity. I felt confident I was making the best choice for my needs (and I’m even saving $ by switching!) Highly recommend asking for Dalis if you’re looking for someone thorough, professional, and genuinely helpful!"

"I saved a ton today with State Farm! Dalis was awesome and got me all the discounts! I would highly recommend!! Progressive was charging me double and they got kicked to the curb!"

"Since I have been a customer, I have worked with Ilka Santos for over seven years. She always goes above and beyond to help me with my insurance needs. Everyone in the office is very professional and friendly. Ilka always makes me feel like we are all part of a Big family. Thank you, Ilka, for everything you assisted me with. You are the best of the best!!!"

"I have been a customer from state farm Pam Williams office for over 15 years. I left for 1 year to another insurance with a horrible agent the never had time to help!. I call Pam Williams office again to get a quote and My new agent Dalis Matos help so much she's very knowledgeable and helpful she make sure I understood everything and made sure I got the correct coverage! I can't be more happy with the help gave me and I'm happily back to state farm where I should had never left! I recommend Dalis Matos as an agent 100% you will be extremely happy! Thank you for all the help Dalis."

"Ilka goes above and beyond to help her clients. It's reassuring to know she's a phone call away and spot on with her guidance. State Farm-Pam Williams agency is fortunate to have her as an employee. She gets a "10" in my book. Thank you, Ilka!"

"I just got a new car, and out of all the insurance companies I talked to to get quotes for a new policy, this was the best experience! Dalis helped me out and she was so kind, personable, and was so patient as she answered all my questions. I’m saving over $130 with this new policy, and I’m so thankful for her help!!"

"A few months ago after receiving a letter from Agent Pam Williams at a local State Farm office, I called since we were searching for better auto and condo insurance policies. Jer'ree Gaines answered and was so highly efficient, extremely knowledgeable and friendly that she made an insurance search I dreaded into a positive experience. Now we have both policies with State Farm and saved $600 on the annual condo premium and $120 a month on auto! The office is local which we prefer, and Jer'ree was great to work with as we set up those policies. It's always a pleasure to talk with her. I'm extremely pleased with State Farm!"

"I have been working with Dallis to get better rates for my renters and auto policies. She has been an absolute joy to talk to. She explained everything to me, and was thorough and helpful. I was able to save over $100 a month by switching to State Farm! I'd give her six stars if google would let me."

"My grandma and I have had our car insurance with multiple state farm offices. Pam's office is by far the best with customer service, Dalis always helps us with any questions or changes we have. We are grateful for her help."

"I want to say a hugh Thank you to Yoli Maldonado @ Pam Williams State Farm agency.. I have a business and my currant policy literally tripled over the last year. Yoli was able to quote me a new policy with 6 vehicles very quickly in order for me to not lose coverage.. I can not even thank her enough for putting my worries to rest.."

"My assurance has been with Pam Williams insurance probably for 15 years, but never sat down to write a review. I think it's about that time ! I want to share the experience that I have with this office and with Ilka the office manager. Any of my interactions with their office have been positive ones even if I was having an issue that I needed corrected. They are very helpful and patient and very professional. Ilka goes above and beyond to help you. If you're looking for an insurance company, this is the one I would recommend!"

"I have been with Pam Williams/ State Farm for well over 15 years. Every, single time we have had a concern or a question we are always met with positvity, helpful attitudes and an office full of ladies who are all always willing to take the time to explain any information to us that we might be lacking. This has happened with requests in policy changes, pricing points, quotes. There has even been a time where we went with a company through our dealer to repair a crack in our windshield and needless to say the dealer/ on-site windshield repair company did NOT come through with promises on their end, however once we let State Farm aka Ilka and Pam and Jeri know about our issue, they took care of it in no time, from top to bottom and we did not have to make any more phone calls or emails or anything to try and remedy the unnecessary issue the dealer caused us. We are extremely grateful for Pam Williams and her office staff. Definitely recommend!!!"

"I’ve had my insurance with Pam Williams for years and have always had a great experience with her and her team. All the ladies there are amazing and knowledgeable. They always go the extra mile to take of me and my family. Despite the cost of insurance going crazy everywhere, I’m always confident that Pam and her team are doing everything they can to take care of me and keep my premium low. Thank you all!"

"Really bad experience with Pam Williams office. Tampa florida . Especially with a woman who speaks Spanish and who does not respect me as a client and who told me that if I was not happy with the insurance I could look for another insurance company. That she told me if I didn't remember what I was doing. A woman who did not give me all the information and to my surprise I now have an increase on my bill, information that she omitted when I called her last month. Fortunately, I already filed a complaint against this woman at the Statefarm main office and they were surprised at the kind of customer service this woman has and what she can say and be disrespectful to the customer. Realmente una mala experiencia con la oficina Pam Williams, en especial con una mujer que habla español y que no me respeta como cliente y que me dijo que si yo no estaba contenta con el seguro que yo podia buscar otra compania de seguro. Que me dijo que si yo no recordaba lo que yo hacía . una mujer que no me dio toda la informacion y para mi sorpresa ahora tengo un incremento en mi factura, información que ella omitió cuando yo la llame a ella el mes pasado. Afortunadamente ya puse la queja en contra de esta mujer en la oficina principal de statefarm y ellos se quedaron sorprendidos de la clase de servicio al Cliente que está mujer tiene y lo que puede ella decir y ser irrespetuosa con el cliente."