
State Farm® Insurance Agent Pam Williams
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alberto Rives
July 22, 2025
"Fui atendido por Ilka @ oficina de Pam Williams y quiero reconocer su atención , su profesionalismo y su paciencia, me ayudó a ahorrar en mi póliza de seguro una cifra considerable , muchas gracias Ilka and keep going girl, you are doing great 🙏🙏🙏"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs at Pam Williams' State Farm, please let us know. "
B Antenor
July 21, 2025
"Ms. Ilka and Lori was very helpful with everything. 10/10 recommend!"
"Thank you for your 5-star review. We're so glad Ilka and Laurie were so helpful. We take pride in serving with excellence at Pam Williams State Farm Insurance. "
Nancy Wall
July 21, 2025
"Ilka Santos in Pam Williams' office is great to work with! She is very thorough and always quick to respond to any and all requests."
"Thank you so much for your kind words! We strive for excellence at Pam Williams' State Farm, so we are thrilled that Ilka was great to work with. "
Gloria Ross
July 14, 2025
"Lorie your agent was exceptionally efficient, friendly and got me all set up!!!"
" Thank you for your wonderful feedback! We're so glad to hear that Laurie provided you with efficient and friendly service. We'll be sure to pass along your compliments to her. If you need any further assistance, we are here to assist at Pam Williams State Farm Agency. "
Rafael A. Milanes, Jr.
July 3, 2025
"Pam Williams with State Farm has been out agent for over 30 years. Ilka Santos manages our policies. Ilka, exemplifies the State Farm jingle we are so familiar with on TV. Thank you for all your help."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Eric Ashley
July 3, 2025
"Pam Williams State Farm Insurance rocks. Laurie the Senior Sales Representative, called us on the telephone to review our policies. Laurie was very helpful and knowledgeable with our policies. After the policies review, Laurie was able to save us money. We are grateful and thankful for Laurie’s service. Thank you Laurie and Pam Williams State Farm Insurance!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Michael Kent
July 2, 2025
"Jer'ree was fantastic in helping me get my insurance taken care of since I just moved here from out of state and bought a new car. She was able to give me a very good rate with a ton of discounts while being extremely professional and efficient in getting everything done quickly. I would highly recommend Jer'ree to anyone looking for someone who works fast and is very friendly and easy to work with."
"Hi Michael - We're glad Jer'ree was able to help you with your auto insurance. We are grateful to have her as part of our team for sure! "
Katherine De los santos
July 2, 2025
"Ilka es la mejor siempre dispuesta a ayudarte y resolver todo super rapido"
"Thank you, Katherine! We appreciate your business and kind words. "
ARIEL GOMEZ RODRIGUEZ
June 19, 2025
"Ilka, the best agent ever. Always knowledgeable and ready to help you. I recommend her 100%"
"Thank you so much for your kind review and recommendation! Ilka is a true gem and we are so glad she was able to help you with such warmth and professionalism."
R Alonso
June 9, 2025
"Our family has been working with Ilka and Pam at their State Farm office for more than 20 years. Ilka is our go-to person with everything that needs real insurance advice, from our house to car insurances and everything in between. We listen to her advice, it is always honest, realistic, she is extremely knowledgeable in what the market offers. She keeps in touch in a timely manner and makes the whole experience very agreeable, investing her time educating us with our many questions. Bottom line, there is a reason that we have working together for more than 20 years! and keep counting. Very feel very satisfied with their support in this arena."
"Wow-- 20 years! Thank you so much for your trust and loyalty. We're truly honored to support your family's insurance needs and are so glad Ilka continues to be a go-to for you. We are always here when you need us!"
Karelys Valdes
June 6, 2025
"Ilka ,excelente servicio y amabilidad ,sin duda la recomiendo 100% .Profesional y disponible a ayudarte siempre …."
"Hi Karelys, Thank you so much for your kind review. We are glad Ilka was able to help you with kindness and professionalism. "
Dajiane Rivera
June 6, 2025
"Grateful for the Pam Williams Office. Especially for Ilka! She stays in touch and on top of everything for my policy. I’ve been insured with them for over 4 years & am pleased with their services!"
"Hi Dajiane, Thank you for the wonderful review and your continued trust over the past 4 years! We are so glad Ilka is keeping everything on track for you--it's a pleasure to serve you!"
Dawn Miller
June 3, 2025
"After a lengthy process of trying to find insurance for a house in Florida, I was referred to Pam Williams agency. The associate who helped me with the process, Jer'ree, was very professional and knowledgeable and went above and beyond to help me get the right product in a timely way to meet my closing deadline. She has since been of great help in fixing an issue. Kudos to Jer'ree and the agency on a whole. I would highly recommend to family and friends!"
"Hi Dawn, We are thrilled to hear Jerree was able to assist you with professionalism and care during your search. Thank you for giving us the opportunity to earn your business. "
Linda Switzer
May 27, 2025
"Jerree is always so patient and knows her product inside and out. I got great service and saved money on an auto policy which also gave me more coverage for less money. I especially love the personal touch the whole office extends."
"Hi Linda, Thank you so much for your kind words! We are happy Jerree was able to help you get better coverage and savings. We appreciate you being part of our State Farm family! "
Kristen Zajac
April 15, 2025
"I had such a great experience working with Jer'ree Gaines at the State Farm Tampa Office. She was incredibly kind, helpful, and knowledgeable as she guided me through finding affordable auto insurance for both myself and my son. Jer'ree really took the time to listen to our needs and made the entire process smooth and stress-free. She also told us about several helpful discount programs we qualified for—like a good student discount for my son and a safe driving discount through an online program and app for young drivers. Her pleasant attitude, patience, and professionalism made all the difference. I'm so grateful for her support and highly recommend working with Jer'ree if you're looking for someone who truly cares and knows her stuff. If you're looking for someone smart and kind who will go the extra mile to help you understand your options and save money, Jer'ree is the person to call! Thank you Jer'ree! You're an asset to State Farm and have now made me a loyal customer."
"Wow--thank you so much such a thoughtful and detailed review! We are so glad Jerree made the process smooth and stress-free for you and your son. Your recommendation means the world to us! "
Yung Nguyen
April 1, 2025
"I recently purchased auto and home insurance with State Farm. Jer'ree, my agent, is truly amazing. She is so patient with me because I tend to ask a million questions. Jer'ree is extremely knowledgeable and truly takes care of her clients. I have already referred her to my in laws and will continue to refer her to everyone I know. She takes great care of everyone and is very responsive. Thank you Jer'ree for all you do."
"Hi Yung - We're so glad Jer'ree was able to take great care of you. We appreciate your business and your kind words. We agree... we think Jer'ree is amazing."
Leslie Bahr
February 5, 2025
"I have been a client of Pam Williams State Farm for 30 years and I could not be happier with any other insurance agency! Pam, Ilka and the entire team have provided me with the best options for my home, car, business, life and hospitalization over the years and through life changes. With Pam Williams State Farm you can rest assured that all of your needs will be taken care of."
"Awesome! Thank you for being a client for 30 years and trusting us to take care of you. We are thankful State Farm was able to provide of you with home, car, business, life and hospitalization insurance over the years. We appreciate you! "
Rachel Palmer
January 14, 2025
"Ilka has made the process of renewing and changing insurances super easy! I would be lost without her! She is so helpful and gives the client peace of mind."
"Thank you, Rachel. We're so glad that Ilka was able to make the process super easy for you. We appreciate your business. "
Hank Tizzy
December 18, 2024
"Door is locked at 4:37pm when the time states open till 5pm, so the service must be aweful."
Natalie Lopez
November 13, 2024
"I recently purchased an auto insurance policy, and I couldn’t be happier with the experience, thanks to Dalis! She was incredibly knowledgeable and took the time to walk me through every detail of the policy. Dalis made sure I fully understood my coverage options and answered all my questions with patience and clarity. I felt confident I was making the best choice for my needs (and I’m even saving $ by switching!) Highly recommend asking for Dalis if you’re looking for someone thorough, professional, and genuinely helpful!"
Chris Henry
October 23, 2024
"I saved a ton today with State Farm! Dalis was awesome and got me all the discounts! I would highly recommend!! Progressive was charging me double and they got kicked to the curb!"
Maria Peralta
October 18, 2024
"Since I have been a customer, I have worked with Ilka Santos for over seven years. She always goes above and beyond to help me with my insurance needs. Everyone in the office is very professional and friendly. Ilka always makes me feel like we are all part of a Big family. Thank you, Ilka, for everything you assisted me with. You are the best of the best!!!"
LINA
October 2, 2024
"I have been a customer from state farm Pam Williams office for over 15 years. I left for 1 year to another insurance with a horrible agent the never had time to help!. I call Pam Williams office again to get a quote and My new agent Dalis Matos help so much she's very knowledgeable and helpful she make sure I understood everything and made sure I got the correct coverage! I can't be more happy with the help gave me and I'm happily back to state farm where I should had never left! I recommend Dalis Matos as an agent 100% you will be extremely happy! Thank you for all the help Dalis."
nancy fordham
September 17, 2024
"Ilka goes above and beyond to help her clients. It's reassuring to know she's a phone call away and spot on with her guidance. State Farm-Pam Williams agency is fortunate to have her as an employee. She gets a "10" in my book. Thank you, Ilka!"
Breanna Rios
August 2, 2024
"I just got a new car, and out of all the insurance companies I talked to to get quotes for a new policy, this was the best experience! Dalis helped me out and she was so kind, personable, and was so patient as she answered all my questions. I’m saving over $130 with this new policy, and I’m so thankful for her help!!"