State Farm® Insurance Agent Pam Williams
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chris Henry
October 23, 2024
"I saved a ton today with State Farm! Dalis was awesome and got me all the discounts! I would highly recommend!! Progressive was charging me double and they got kicked to the curb!"
"Chris, I'm glad you had such a positive experience with us! Dalis is indeed fantastic at finding those discounts. It's great to know we could help you save significantly compared to your previous provider. Thanks for the high recommendation! If you need anything else, we're here for you. - Pam Williams - State Farm Insurance Agent, Tampa, FL"
Maria Peralta
October 18, 2024
"Since I have been a customer, I have worked with Ilka Santos for over seven years. She always goes above and beyond to help me with my insurance needs. Everyone in the office is very professional and friendly. Ilka always makes me feel like we are all part of a Big family. Thank you, Ilka, for everything you assisted me with. You are the best of the best!!!"
"Maria, thank you so much for your wonderful review! I'm very happy to hear about your positive experiences with Ilka over the past seven years. It's fantastic that she makes you feel like part of our big family and goes above and beyond to meet your insurance needs. Our team prides itself on being professional and friendly, and it's great to know that Ilka exemplifies these qualities. We truly appreciate your loyalty and look forward to continuing to assist you with any future needs. - Pam Williams - State Farm Insurance Agent, Tampa, FL"
LINA C-V
October 2, 2024
"I have been a customer from state farm Pam Williams office for over 15 years. I left for 1 year to another insurance with a horrible agent the never had time to help!. I call Pam Williams office again to get a quote and My new agent Dalis Matos help so much she's very knowledgeable and helpful she make sure I understood everything and made sure I got the correct coverage! I can't be more happy with the help gave me and I'm happily back to state farm where I should had never left! I recommend Dalis Matos as an agent 100% you will be extremely happy! Thank you for all the help Dalis."
"Thank you, Lina, for your loyalty and for sharing your experience! We're so happy to have you back with us. It's wonderful to hear that Dalis was able to assist you so effectively and ensure you got the right coverage. Your recommendation means a lot to us, and we're grateful for your kind words. If you ever need anything else, don't hesitate to reach out. - Pam Williams - State Farm Insurance Agent, Tampa, FL"
nancy fordham
September 17, 2024
"Ilka goes above and beyond to help her clients. It's reassuring to know she's a phone call away and spot on with her guidance. State Farm-Pam Williams agency is fortunate to have her as an employee. She gets a "10" in my book. Thank you, Ilka!"
"Nancy, thank you for your wonderful review! We're so happy to hear that Ilka has been able to provide such excellent support and guidance. Our office is indeed fortunate to have her on our team. If you ever need anything else, we're just a phone call away. - Pam Williams - State Farm Insurance Agent, Tampa, FL"
Breanna Rios
August 2, 2024
"I just got a new car, and out of all the insurance companies I talked to to get quotes for a new policy, this was the best experience! Dalis helped me out and she was so kind, personable, and was so patient as she answered all my questions. I’m saving over $130 with this new policy, and I’m so thankful for her help!!"
"Thanks, Breanna, for sharing your experience! I'm so happy to hear that Dalis was able to help you out and provide such great service. If you have any more questions or need further assistance, feel free to reach out anytime. - Pam Williams - State Farm Insurance Agent, Tampa, FL"
Jennifer Houdeshell
July 27, 2024
"A few months ago after receiving a letter from Agent Pam Williams at a local State Farm office, I called since we were searching for better auto and condo insurance policies. Jer'ree Gaines answered and was so highly efficient, extremely knowledgeable and friendly that she made an insurance search I dreaded into a positive experience. Now we have both policies with State Farm and saved $600 on the annual condo premium and $120 a month on auto! The office is local which we prefer, and Jer'ree was great to work with as we set up those policies. It's always a pleasure to talk with her. I'm extremely pleased with State Farm!"
"Hi Jennifer! Thanks so much for sharing your experience! I'm glad Jer'ree could make your insurance search a positive one and help you save on both your condo and auto policies. It's wonderful to know you appreciate our local office and enjoy working with Jer'ree. If you ever need anything else, we're here for you! - Pam Williams - State Farm Insurance Agent, Tampa, FL"
N C
July 12, 2024
"I have been working with Dallis to get better rates for my renters and auto policies. She has been an absolute joy to talk to. She explained everything to me, and was thorough and helpful. I was able to save over $100 a month by switching to State Farm! I'd give her six stars if google would let me."
"Thank you for sharing your experience! I'm ecstatic to hear that Dallis provided thorough explanations and helped you save over $100 a month on your renters and auto policies. We're grateful for your kind words and are here for any future insurance needs you may have! - Pam Williams - State Farm Insurance Agent, Tampa, FL"
Stephanie Cruz
July 10, 2024
"My grandma and I have had our car insurance with multiple state farm offices. Pam's office is by far the best with customer service, Dalis always helps us with any questions or changes we have. We are grateful for her help."
"Thank you, Stephanie! We are ecstatic to hear that Dalis provided you and your grandma with top-notch customer service for your car insurance needs. We are grateful for your support and lappreciate the opportunity to provide you with high-quality insurance. Our office is always here for you! - Pam Williams - State Farm Insurance Agent, Tampa, FL"
Anne Marie
July 9, 2024
"I want to say a hugh Thank you to Yoli Maldonado @ Pam Williams State Farm agency.. I have a business and my currant policy literally tripled over the last year. Yoli was able to quote me a new policy with 6 vehicles very quickly in order for me to not lose coverage.. I can not even thank her enough for putting my worries to rest.."
"Thank you, Anne Marie, for sharing your experience with Yoli at our office! We are overjoyed to hear that Yoli was able to quickly assist you with a new policy for your business vehicles, easing your worries. We are grateful for your kind words and look forward to assisting you in the future. Pam Williams - State Farm Insurance Agent, Tampa, FL"
Cheryl Basallo
May 20, 2024
"My assurance has been with Pam Williams insurance probably for 15 years, but never sat down to write a review. I think it's about that time ! I want to share the experience that I have with this office and with Ilka the office manager. Any of my interactions with their office have been positive ones even if I was having an issue that I needed corrected. They are very helpful and patient and very professional. Ilka goes above and beyond to help you. If you're looking for an insurance company, this is the one I would recommend!"
"Cheryl, your review is truly appreciated! We are pleased to hear about your positive experiences with Ilka and our office. Thank you for recommending us for all insurance needs. We're here for you whenever you need assistance! - Pam Williams - State Farm Insurance Agent, Tampa, FL"
Brandi Santos
May 10, 2024
"I have been with Pam Williams/ State Farm for well over 15 years. Every, single time we have had a concern or a question we are always met with positvity, helpful attitudes and an office full of ladies who are all always willing to take the time to explain any information to us that we might be lacking. This has happened with requests in policy changes, pricing points, quotes. There has even been a time where we went with a company through our dealer to repair a crack in our windshield and needless to say the dealer/ on-site windshield repair company did NOT come through with promises on their end, however once we let State Farm aka Ilka and Pam and Jeri know about our issue, they took care of it in no time, from top to bottom and we did not have to make any more phone calls or emails or anything to try and remedy the unnecessary issue the dealer caused us. We are extremely grateful for Pam Williams and her office staff. Definitely recommend!!!"
"Brandi, we are ecstatic to hear about your over 15 years of satisfaction with our office! We are pleased to have been able to assist you with various policy changes, pricing inquiries, and even resolving issues promptly. Thank you for recommending us, and we look forward to continuing to provide you with top-notch service in the future!"
Eliezer Berrios
May 10, 2024
"I’ve had my insurance with Pam Williams for years and have always had a great experience with her and her team. All the ladies there are amazing and knowledgeable. They always go the extra mile to take of me and my family. Despite the cost of insurance going crazy everywhere, I’m always confident that Pam and her team are doing everything they can to take care of me and keep my premium low. Thank you all!"
"Eliezer, we are happy to hear about your positive experience with our amazing and knowledgeable team! We are pleased to go the extra mile for you and your family, ensuring your satisfaction and keeping your premium low. Pam Williams - State Farm Insurance Agent, Tampa, FL"
Karen Velasco
May 9, 2024
"Really bad experience with Pam Williams office. Tampa florida . Especially with a woman who speaks Spanish and who does not respect me as a client and who told me that if I was not happy with the insurance I could look for another insurance company. That she told me if I didn't remember what I was doing. A woman who did not give me all the information and to my surprise I now have an increase on my bill, information that she omitted when I called her last month. Fortunately, I already filed a complaint against this woman at the Statefarm main office and they were surprised at the kind of customer service this woman has and what she can say and be disrespectful to the customer. Realmente una mala experiencia con la oficina Pam Williams, en especial con una mujer que habla español y que no me respeta como cliente y que me dijo que si yo no estaba contenta con el seguro que yo podia buscar otra compania de seguro. Que me dijo que si yo no recordaba lo que yo hacía . una mujer que no me dio toda la informacion y para mi sorpresa ahora tengo un incremento en mi factura, información que ella omitió cuando yo la llame a ella el mes pasado. Afortunadamente ya puse la queja en contra de esta mujer en la oficina principal de statefarm y ellos se quedaron sorprendidos de la clase de servicio al Cliente que está mujer tiene y lo que puede ella decir y ser irrespetuosa con el cliente."
"Karen, I appreciate your feedback and am genuinely sorry to hear about your experience. Please know that providing excellent service is my priority, and I would like to address your concerns. Feel free to reach out to our office so we can discuss this further and work towards a resolution. Pam Williams - State Farm Insurance Agent, Tampa, FL"
Willie Tidewell
April 16, 2024
"I’m a new client with Pam Williams agency. I just happened to get Jer’ree as my agent. For me getting insured has always been like running the gauntlet. But Jer’ree has 35 yrs experience and is all about getting the best coverage for her clients at the absolute best auto rates possible.State Farm isn’t writing new homeowners,but still she made a suggestion that is going to save me a substantial amount on my present policy. Need I say more !"
"Hi, Willie! We are, first off, so happy to hear you had a beneficial experience with Jer'ree! She is an amazing asset to our team and ensures that our clients are always taken care of with your auto insurance! We are also happy that she had some knowledge to assist you with your homeowners insurance! We value you for the kind words, and welcome to the State Farm Family! - Pam Williams - State Farm Insurance Agent | Tampa, FL"
patti revello
January 15, 2024
"I have been with Pam WIlliams office for a very long time, over 25 years! The service and attention I receive from Ilka in the office is exceptional! Very efficient and easy to work with :) Overall, I love the office and highly recommend their services!"
"Patti, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Ilka cares a lot about our customers."
Scott
January 1, 2024
"I had a hard time communicating with this office. From the start 2 years ago I couldn’t get on the same page. After several mistakes from this office and what I consider rude responses it’s time I move my insurance elsewhere. I would suggest selecting a different agent."
"Scott, we understand your frustration. We take full responsibility for your experience and would love to talk to you about how we can improve this issue. Please call our office at your earliest convenience."
Brooke M
October 19, 2023
"I would like to leave a 10 star review if I could for Laura in the palm harbor location, she has always gone above and beyond to help my husband and I with any and everything with our insurances. Very professional, knowledgeable and great communication. Highly recommend her for all your insurance needs."
"Brooke, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Jerill Cornaglia
September 29, 2023
"Very nice ladies and the cutest dog, Roxy!"
"Jerill, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
David Wise
July 1, 2023
"Been with Pam Williams for a long time nothing but fantastic service."
"David, thank you! We appreciate your trust in us to take care of your insurance policies."
Kelsi Ramdeo
May 12, 2023
"I had a cracked windshield and Pam Williams office made it so easy to replace. I was all set the next day!"
"Thank you for the five-stars, Kelsi! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Karl Degiacomi
October 22, 2022
"They promised to call back but They never did"
"Karl, thank you for the review. Please give us a call to discuss further."
Chad Kettering
September 16, 2021
"Great customer service"
"Thank you for the five-stars, Chad! We appreciate the opportunity to help you with your insurance needs."
dloot
April 24, 2021
"After being away from the Pam Williams Agency for a while, I am so pleased to return. I was finally able to bring all of my insurance needs back to Pam Williams; this agency provides all of my insurance needs. Pam and the entire team are wonderful to work with. They are always willing and able to speak with me whenever I call. I have been recently been working with Jerree, who has become more of a friend than my insurance agent. I enthusiastically recommend the Pam Williams Agency to anyone seeking insurance products. Dr. Rene' Salazar."
"Dr. Salazar, thank you for taking the time to leave a review. We are lucky to have hard working team members, like Jer'ree, who makes sure that our customers get the policies that suit their needs. Welcome back to the Pam Williams State Farm Insurance Agency!"
Keri Jacobs
April 23, 2021
"Pam Williams office has great customer service. I have followed Jer'ree Gaines since she was at Manny Castro's office. She always goes above and beyond for her members. Will never change insurance offices as long as Pam's office is open!"
"Thanks for the awesome rating, Keri! We take pride in providing great insurance in Tampa, Florida for auto, home, life, and everything else you need to protect what matters most"
Meggie Castro
April 23, 2021
"Pam Williams State Farm Agent office is one of a kind in the way that they provide the best customer service and they really care about their clients. This is so rare these days and we are so lucky to still be able to find wonderful people that care. Jer'ree and Pam go above and beyond to make sure you get the best service and care. If you are going to pick a StateFarm office, this is the one!"
"We’re so thankful to have policyholders like you at State Farm in Tampa, Florida. Please reach out if you have any questions about your auto, home, life, or other insurance policies"